IFW’s learning model allows students to complete coursework at their own pace without specific deadlines for each individual assignment. However, if a student has not completed an assignment within a 30 day period, the student will be contacted in an effort to motivate or identify issues the student may be experiencing and provide assistance. IFW encourages students throughout their course to achieve their goal of completion. If a student has not completed all coursework within 30 days of the expiration of their enrollment period, IFW will notify the student of options for extending their course.
Upon entering the course, if a student has difficulty with the first assignment our student service department will contact the student to assess the reason for difficulty. If it proves to be a course content issue or delivery of instruction being too difficult, IFW will offer assistance to the student to see if the issue can be resolved. If it cannot be resolved, IFW will provide a full refund to the student. For those students that encounter difficulty later in either an ICL or IFW course, each case is treated individually. IFW remains committed to the graduation of its students and willingly works with any student expressing a desire to continue and complete their course. Upon meeting graduation requirements, students will be awarded their writing certificate.